Important Phone Numbers and their Uses Basic 4 Security Education Lesson Note

Emergency Numbers Everyone Must Know

• GENERAL EMERGENCY: 112

• For any emergency
• Police, Fire, Medical
• Works on all networks
• Free to call
• Available 24 hours

• POLICE EMERGENCY: 199

• Crime in progress
• Robbery attacks
• Kidnapping
• Violence
• Suspicious activities

• FIRE SERVICE: 112 (ask for Fire)

• Building on fire
• Bush fires
• Fire accidents
• Trapped in fire
• Smoke problems

• MEDICAL EMERGENCY: 112 (ask for Ambulance)

• Serious injuries
• Sudden sickness
• Accidents
• Poisoning
• Unconscious person

• LAGOS EMERGENCY: 767 or 112

• For Lagos residents
• All emergencies
• Quick response
• Multiple languages

When to Call Which Number

CALL 112 When:

• You’re not sure which service
• Multiple emergencies (fire + injury)
• Any life-threatening situation
• No other number works
• Very urgent help needed

CALL 199 When:

• Criminals are around
• Someone is being robbed
• You see kidnappers
• Violence is happening
• Suspicious people won’t leave

Right Personnel to Contact

For Crime/Security:

• Police (112/199)
• Neighborhood security
• LNSC officers
• Parents first if you’re a child

For Fire:

• Fire Service (112)
• Alert neighbors
• Security guards
• Adults nearby

For Medical:

• Ambulance (112)
• Nearby hospital
• Family doctor
• School nurse (if in school)

How to Make Emergency Calls

1. Stay calm
2. Dial the number
3. Speak clearly
4. Say your location first
5. Explain the emergency
6. Answer their questions
7. Don’t cut the call first

What to Tell Them:

• WHERE: Your exact location
• WHAT: Type of emergency
• WHO: How many people hurt/in danger
• WHEN: Is it happening now?

Important Rules

• Only call in real emergencies
• Never play with emergency numbers
• Save numbers in your phone
• Teach younger ones
• Know your home address

Remember: These numbers save lives. Learn them by heart!

EXERCISES

A. Fill in the blanks:

1. The general emergency number is _______.
2. Police emergency number is _______.
3. Call _______ for any emergency in Lagos.
4. Emergency calls are _______ to make.
5. Always say your _______ first when calling.

B. Match emergency to number:

1. Fire outbreak a. 199
2. Armed robbers b. 112
3. Car accident c. 767
4. Any emergency d. 112
5. Lagos emergency e. 112

C. True or False:

1. 112 works for all emergencies. _______
2. Emergency calls cost money. _______
3. Only adults can call emergency. _______
4. Play with emergency numbers. _______
5. Know your address. _______

D. When do you call these? 112: _______ 199: _______

1. Number the steps in order (1-5): ___ Explain the emergency ___ Stay calm ___ Say your location ___ Dial the number ___ Answer questions
2. Practice: Your address is: _______ Emergency number to remember: _______ Who to tell first if you’re a child: _______