Office/Clerical Staff – JSS1 Business Studies Lesson Note (First Term)

TOPIC: OFFICE/CLERICAL STAFF 

DEFINITIONS 

An office staff is someone who keeps a record of accounts or sales in an office. Generally, a clerical staff is assigned to do written work.

Examples of office staff are

1.         Accounts clerk
2.         Sales clerk, etc

 QUALITIES OF AN OFFICE STAFF 

1.     Must possess a sound minimum education of West African Senior School Certificate or its equivalent 
2.         Must have the ability to speak the official language fluently 
3.         Must be endowed with good health 
4.         Must be willing to improve on his education 
5.         Must have the ability to respond to inquiries with alertness of mind, precision, and interest. 
6.         Must have an ambition to take to a profession. 
7.         Must like clerical duties such as recording and filling. 
8.         Must be cheerful and courteous when attending to callers 
9.         Must possess the ability to make correct decisions without being directed.
10. Must be neat and smartly dressed always. 

 EVALUATION 

1.         Who is an office/clerical staff?
2.         Give two examples of office staff 

READING ASSIGNMENT

Business Studies for Junior Secondary School Book One revised edition by O.A Lawal, J.E Yaro, F.O.C. Ezeah Page 3 – 4 

 WEEKEND ASSIGNMENT 

1.         Someone who is employed to keep a record of accounts in an office is called (a) clerical staff (b) account officer (c) sales officer 
2.         The minimum qualification for the post of a clerk in an office is called (a) SSCE (b) OND (c) ATS 
3.         A good clerical staff must possess the following qualities except (a) must be neat (b) must be willing to improve on his education (c) must be arrogant 
4.         The basic functions of an office are the following except (a) receiving information (b) giving information (c) scattering information 
5.         Trade by barter means (a) exchanging goods for goods and services (b) buying goods and services (c) selling goods and services 

THEORY

1.         What is meant by office staff?
2.         Mention five qualities of a good office staff 

REVISION EVALUATION QUESTION 

1.         What is trade by barter?
2.         State two advantages of money over trade by barter
3.         Mention four subjects covered by business studies 
4.         State one benefit of studying business studies 
5.         What is an office?