MEMORANDUM

TOPIC:  MEMORANDUM

Memorandum is used in offices for correspondence with other departments or calling information from or conveying information to its employees.

FEATURES OF MEMORANDUM

1.  It is written in the third person

2.  It bears no salutation or complimentary close.

3.  Name and designation appear on it.

4.  It is used in correspondence with attached and subordinate offices.

 EMAILS

TOPIC: E-MAIL

E-mail means electronic mail or e-mail. It is used on the internet to send written messages between individuals or groups of individuals.

E-mail messages are sent from and received by mail server computers that are dedicated to processing and directing e-mail.

Feature of e-mail

(i)  Low cost: it is cost-effective

(ii) Speed: it delivers as far as the wire can carry it.

(iii)  Waste reduction: it goes a long way

(iv)  Patience: it waits until you read it.

(v) Ease of use

(vi)  Record maintenance: all messages are field.

Format for sending E-mail by internet.

E-mail is sent in a specific format which appears automatically on the computer screen when you click the e-mail button on the section of the screen, called the toolbar

From – address of the person sending the e-mail

To – to whom the e-mail is to be sent.

Subject – the title of the content of the message.

Message – this is just the body of a letter.

CC – to whom carbon copies of the message are sent, if any

BC – to whom blind copies are to be sent (names may not be sent with the message).

Attach – attachments sent with the message if any, the date and time of sending the message will appear automatically.

Creating a web-based e-mail account one can create one’s web-based free e-mail account on many sites.

They are:

www.gmail.com

www.mail.yahoo.com

www.hotmail.com

www.rediffmail.com

You can log on to any of these sites and register there as a new user.

Get connected to the internet by following the steps:

(i)  Log on to the site http/mail.sify.com

(ii) Register for the first time and click on ‘’New user register here’’.

(iii)  It will take you to the member registration form – you fill in all the details required once you created your e-mail account, you can log In and view your e-mail.

To reply or forward an e-mail message:

You can reply to the sender immediately by clicking on the reply button. When you write the reply mail message and send it.